Lessons Learned World Blog

In 2010 Art Murray and I were asked to do a presentation at the Special Libraries Association’s annual conference in New Orleans. It was based on our article published in KMWorld magazine titled “Rise of the Knowledge Librarian” about my experiences spearheading the transformation of a traditional corporate library into a center of knowledge and […]

I was leading a workshop on knowledge management for a group of medical doctors from the public health sector. I told them the story of Dr. Govindappa Venkataswamy, an eye surgeon who was frustrated over the high cost of manufacturing and surgically implanting intraocular lenses (IOLs) in India. Tens of thousands of people were needlessly […]